Guest reviews of Hotel Felix Chicago
Here you can find verified reviews our users posted on this website
Karl
3 months ago
Cozy rooms with great decor and friendly staff. Loved the easy access to bike rentals for exploring. The shower pressure was a bit weak. Sometimes noise from the hallway disrupts the peace at night.
Michael
4 months ago
Location is excellent, close to bars and restaurants. Enjoyed the bike rental option in the area. The staff was helpful, but the room was smaller than expected and noisy. Had issues with housekeeping; we weren't informed about the request-only policy for cleaning services. a decent place but needs better communication with guests.
John
6 months ago
The location is absolute perfection, making it super easy to explore everything on foot! My room was cozy, with the comfiest bed and shower—just what I needed after a long day. I loved starting each morning with free coffee while planning my adventures in the lounge.
Couldn't recommend more! ❤️✨
Andy
6 months ago
The hotel has a chic vibe that makes you feel fancy. The location is prime, just a quick stroll to the city center and Michigan Avenue. Unlimited water bottles? Count me in!
The room felt tight, especially with multiple suitcases.
Billy
7 months ago
The staff was friendly and really helped us with late check-in. There’s a pool, which the kids loved, and the breakfast had decent options, perfect for our quick stop.
It wasn’t the cheapest option around, but it served us well.
Warren
7 months ago
Hotel Felix boasts a fantastic River North location, making it easy to explore nearby restaurants and attractions. The room was clean and quiet, ensuring restful nights. be aware of potential issues with housekeeping and reservation accuracy. The overall experience could benefit from clearer communication and enhanced amenities.
Daniel
8 months ago
I loved how easy it was to walk to so many attractions like Millennium Park, the Chicago Theatre, and Navy Pier, all within a short stroll of around 30 minutes or less, which made my weekend exploring a breeze, and the hotel even provided unlimited water bottles to keep me refreshed on my walks! The staff were friendly and helpful, and while the rooms were clean and the beds comfy, it would be better if the hotel addressed some maintenance issues, like the shower setup to prevent water slipping.
Andy
9 months ago
Convenient location, convenient amenities with easy access to famous restaurants just a few blocks away and generous complimentary water bottles readily available.
William
9 months ago
Location was the standout feature. Safe and convenient for solo travelers. Free morning coffee was a nice touch, and the staff remained friendly throughout. The bed was incredibly comfortable. the negatives significantly overshadow the positives. Overcharged for a deposit that remains unreturned after six days. The room was small and unwelcoming, with dusty curtains and a dangerously designed bathroom. Noise from the street was excessive, and I encountered cleanliness issues upon arrival. Amenities were lacking—a microwave required waiting, no refrigerator, and insufficient towels. For a four-star hotel, it fell short. A disappointing visit overall, and I will not return. There are simply better options available.
Tony
9 months ago
Located minutes from the legendary Chicago Bears at Soldier Field, our family-friendly stay was unforgettable! The hotel's modern comforts and good staff made our visit to the vibrant downtown neighborhood a breeze.
My wife says that the room lacked extra child-friendly amenities.
John
10 months ago
I stayed in a cramped room with noisy walls and dirty windows. The shower dripped all night, and my key kept failing. Breakfast was just coffee and fruit—not what I expected. I won’t be returning after this experience.
Jake
11 months ago
The location was convenient, offering easy access to nearby restaurants and attractions. The room was small, but the bed was comfortable and the temperature control was effective. the lack of a fridge or microwave was disappointing. We encountered noise issues, particularly in the corner room near the ice machine. The cleanliness upon arrival was excellent, yet we were surprised by the limited housekeeping service. While the staff was friendly and attentive, I noticed a couple non-functioning outlets and dust under the nightstand. Amenities were available, but the policy on room cleaning could have been better communicated.
James
11 months ago
The room felt cramped and outdated, lacking a fridge and with poorly maintained features—dim lighting and a shower that sprayed everywhere. Cleanliness was a concern, especially with visible mold in the sink. The staff was unhelpful when I brought these issues up, dismissing me with an attitude that felt frustrating. On the brighter side, the location was fantastic with plenty of dining options nearby, and the large TV had all the right channels. Ultimately, for $400, the experience didn’t live up to expectations, leaving a lot to be desired.
Mathieu
11 months ago
cute space, friendly staff, great location.
Thomas
1 year ago
The hotel is conveniently located near a variety of excellent restaurants and clubs, making it easy to explore the city's dining and nightlife scenes. the nearby parking garages offer convenient parking options traveling by car. The bed was comfortable, ensuring a good night's rest after a long day of sightseeing.
The staff was not very accommodating and had limited flexibility regarding early check-in and housekeeping requests. Amenities were lacking, and additional charges were applied for basic services like morning coffee.
Reginald
1 year ago
Great location, comfy beds, clean rooms, friendly staff, convenient amenities.
Felt privileged, no complaints at all.
Victor
1 year ago
So, we stayed at the Felix recently and I wanted to share my thoughts with you. I absolutely loved the ironing facilities in the room, super handy for getting those pesky wrinkles out of our clothes. The heating worked great, keeping us warm and cozy during our stay. the air conditioning was a bit loud and kept us up at night, which was a bummer. We were pleasantly surprised with the free toiletries provided, a nice touch to have everything we needed without having to pack extra. The am/fm alarm clock was convenient, making sure we woke up on time for our daily adventures. The flat-screen TV was a nice addition for some evening entertainment, but the carpeted floor could have been cleaner. Housekeeping was a bit hit or miss, we had to request service and even then, some items were overlooked. We were welcomed with a refreshing drink upon arrival, which was a nice gesture. The tours/ticket assistance offered by the hotel was super helpful in planning our outings. One thing we enjoyed was the happy hour, a great way to unwind after a day of exploring. improvements could be made with providing water in the rooms and ensuring that vending machines are stocked and functional. our experience at the Felix had its ups and downs, but we made the most of it and still had a good time exploring the city.
Martin
1 year ago
The Art Institute has an impressive collection. The 7, foot, tall doorman made from recycled materials was quirky. The eco, friendly approach at the hotel was commendable.
My room felt like a shoebox in a centipede's closet.
Geoff
1 year ago
Great location and clean rooms. No fridge or microwave in the room.
Simon
1 year ago
we loved the location of Felix, everything important is in walking distance. the bed was supercomfortable and offered a rich sleep after miles walked in the city. we liked the Occitane brand of the amenities and the complimentary toothbrush available at reception desk. the staff was very nice and helpful, and the second room we asked for was very good in size, with a great view. the hotel was super clean and had a nice view and was close to downtown, in a very nice and safe area.
For us it was ideal 😊
Derek
1 year ago
We hit up an awesome IMAX theater and rode a massive Ferris Wheel like in the 1893 World's Fair! Right by Soldier Field, catching a Bears game was epic! The location had us in the heart of the city's nightlife.
Needed a better rooftop party spot for us night owls to keep the vibe going strong! .
Jack
1 year ago
Had a spacious room with free morning coffee, which was a nice touch. The location was super convenient, right in downtown. The staff at the front desk were helpful and friendly, making me feel welcome throughout my stay.
The room felt smaller than expected from the pictures online. The bathroom was not as large as anticipated.
Peter
1 year ago
The location of this hotel was absolutely incredible. It was close to everything, from the beautiful Lake Shore Drive path to the vibrant Millennial Park. The convenience of having quick food places and stores nearby made it even better. The staff was extremely friendly and welcoming, making me feel right at home. The overall ambiance and decor of the hotel created a cozy and comfortable atmosphere that I really enjoyed during my stay.
The water pressure in the room, which was quite low. It wasn't a major issue, but it did make showering a bit less enjoyable.
Alison
1 year ago
The location of the hotel was unbeatable, allowing me to easily explore the city without the need for transportation. Not to mention, the room I was given was on the top floor, providing a serene and quiet environment in the midst of a bustling neighborhood. The staff was friendly and welcoming, making my stay all the more enjoyable. I'll recommend this hotel.
Duncan
2 years ago
I chose Felix for its proximity to The Magnificent Mile, and it did not disappoint. The coffee service in the lobby was a pleasant surprise, and Troquet's lively atmosphere and delicious cuisine added an extra layer of enjoyment to my stay.
Overpriced, outdated facilities, small room.
Roger
2 years ago
the hotel was clean - the location was super convenient - close to many downtown attractions, and i loved how quiet it was despite being in the heart of the city. the bellman service stood out - always keeping our bags secure while we explored.
Recommend
Good
